JLH Design Blog

For the month of October in Google Webmaster Help Group Susan Moskwa has really picked up the pace and helped webmasters at a clip I haven’t seen ever before.  She’s got over 60 posts already this month (though those numbers may be Google Groups Buggy) .  It’s very encouraging to see as world traveler and Susan’s fellow Googler John Mueller pointed out earlier that their participation was less than stellar in September.  (and people thought I was a paranoid nut! It’s nice to see some numbers to back up my concerns)

I haven’t really noticed any other appreciable increases from Googler’s other than perhaps Wysz who is up to 17 posts this month.   JohnMu is getting up to speed and posting more frequently.  Unfortunately for us, the small time webmaster, it will always be a net loss with the assimilation of John into the Google collective as he will never be able to help as many as before.  I get the feeling that Adam Lasnik has moved on to other projects within the Google organisation as his contributions publicly have feathered off to nearly nothing.

Their Popular Picks series was largely ignored by the blogging crowd because they don’t get to increase their reader numbers and ad revenue by pointing out official comments by Googlers.  The search engine bloggers are all about getting the big Googler scoop and that  will not change until Google starts to release important information through the official channels and not through some hidden back door unattributed anonymous Googler quotes on A-Lister blogs.  As a whole however the answers were excellent and very helpful, I have personally used the pages as references dozens if not hundreds of times since they were introduced.  Thankfully, Wysz added a link to the series in their FAQ section, including a very rare appearance by search engine rock star Matt Cutts.

The official Webmaster Blog is still averaging just about a post a week so no real development there at all to speak of.

All-in-all I’d say they are improving their communication lead mostly by the efforts of Susan Moskwa who has appeared to take the lead in this over-due effort.  If this continues, I may have to consider rejoining the group, with the one caveat that I will not do the job that an overly successful corporation should do with their own people.  Helping webmasters with site reviews and opinions should be left to the mere mortal members of the group however Googlers should be accountable for minding the store when it come to official declarations, clarifications on their cryptic guidelines, and those most annoying and benign too frequently asked questions.

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